Stencil Specs support

We help with installation, metafield mapping, Conditions, storefront updates, theme placement, imports, and product-data health.

Email support@withstencil.com with your shop domain, what you expected, what happened, and any relevant screenshots. Do not send passwords, access tokens, or customer data.

We aim to respond within one business day.

Setup

Creating your first table, choosing the products it appears on, and mapping metafields: start from Home and follow the setup steps. If a step is stuck, include which step and what you expected in your email.

Repair

Missing values, tables that stopped matching, and failed storefront updates each lead to their own task from Home's findings. Include the Specification name and the finding you saw so we can look at the same checks.

Table style

Looks, density and refinements are one shop-wide setting; Block settings belong to each placement in your theme. Describe which look you chose and what looks wrong — a screenshot of one real product page is the fastest way for us to see it too.